FAQ

How can I purchase an item?

NGMCo. is a one man shop and I design, produce, finish, and then ship every single item myself (with some help from my wife, CC). For drops, I machine items in batches and all items are sold first come, first served.  For any pre-orders, I will specify the shipping timeline on the specific pre-order item page(s).

I am beyond blessed that the things I make sell out quickly!  I do my best to spread the love. All sales and pre-orders are done on this website.  If it says in stock, it’s yours (if you’re quick)! I do have one dealer, UrbanEDCsupply.com, so you are more than welcome to check their site, too.

I do not do any sales on social media, via email, or DM.

When are your drops?

Almost all drops take place on Mondays at 7pm mountain time.  Join my email list to stay in the know!  I also usually drop hints on Instagram.  And remember **drops sell out within seconds or minutes** so if you're not early.... you're probably going to miss out!

Can you just sell me ONE?! I'll pre-pay and everything!!!! I thought you were supposed to be nice...

Does being nice really mean doing whatever someone asks of you? 🤔 Just like I said above, I do NOT fulfill any custom orders over social media, email, or DMs. We are simply a husband & wife team working out of our garage and if we dropped what we were doing to package and ship a single item every time someone asked... we would quickly go out of business due to that inefficiency. We so appreciate your Nice Guy cravings, but please plan ahead for drops to score or check the buy/sell/trade pinned post on the Facebook group.

Do you outsource any production?

NO! Other than the fasteners, which are made for me in the USA, all production is done by me in my shop.

I scored on a drop, when will my package ship?

Please allow 5-7 days for us to ship your goodies after a drop. For preorders, you can find the specific shipping deadline on the item's description, typically 4 weeks after the purchase date.

**After an order is placed, it cannot be modified or combined with other orders**

**I get charged by the payment processors when I issue a refund so there will be a 10% restocking fee for any cancelled orders.**

Do you ship internationally?

We ship to several countries outside the US and are always working on improving our shipping process to reach more people & places. Please verify your shipping address at check out to make sure we can get your goods to ya!

How can I improve my chances of scoring NGMCo. goodies?

Follow & turn on notifications on Instagram, join the Nice Guy Machine Co. facebook group, keep an eye on Urban EDC Supply (my only authorized dealer), sign up for our email list at the bottom of this page, and consider setting a few alarms right before 7PM mountain time on drop days ;)

Consider joining the NGMCo. Patreon for exclusive preorders and additional content!